Holiday Payment Plan – Terms & Conditions

1. Overview of the Payment Plan

Our Holiday Payment Plan allows clients to secure their travel booking by making an initial large deposit and thereafter make affordable monthly payments, noting that the balance due must be settled in accordance to the terms and conditions stipulated by the relevant service provider. This plan is designed to provide flexibility and make travel budgeting easier. It is applicable for holidays, cruises and airport transfers, excluding flight tickets.

2. Eligibility

To qualify for the Payment Plan, clients must:

• Be 18 years or older.
• Provide valid identification and contact information.
• Agree to all terms and conditions outlined in this document.

3. Deposit Requirements

• A non‑refundable initial deposit is required to secure any booking.
• An initial deposit of not less than 40% will be required from clients, after-which  monthly payments of an amount of not less than 10%, provided the full balance is paid on or before the final due date.
• The initial deposit will secure the travel package such as accommodation and ensure alignment with all other supplier policies.
• No booking will be confirmed until the initial deposit has been received.

4. Monthly Payments

• Clients may request a fixed monthly amount or make flexible deposits at their convenience.
• Consistent monthly payments of an amount of not less than 10%
• Missed or late payments may affect the booking or available services.

5. Final Payment Deadline

• The full balance must be paid no later than the dates stipulated below:
  • Cruises – 75 days (2 and a half months) before the departure date.
  • Holidays – 60 days (2 months) before the departure date
  • Flights – Full fare on making bookings
• Failure to pay the remaining balance by the deadline may result in cancellation of the booking and loss of all payments made.

6. Cancellations & Refund Policy

• All cancellations must be submitted in writing.
• The initial deposit is strictly non‑refundable.
• Refunds on additional payments (if applicable) will follow the refund policies of airlines, hotels, and service providers.
• Some bookings may be 100% non‑refundable depending on supplier terms.
• Clients are encouraged to purchase our travel insurance to cover unforeseen eventualities.

7. Price Changes

• Prices are subject to change based on airline, hotel, or supplier adjustments until the booking is fully paid.
• If prices increase before the final payment is made, the client will be notified and must settle the adjusted amount.

8. Booking Amendments

• Any changes to travel dates, destinations, or traveller details may incur amendment fees.
• All amendments are subject to availability and supplier policies.

9. Failure to Complete Payments

• If the client fails to complete payments as required:
• The booking may be cancelled without notice.
• All payments made may be forfeited.
• Reinstatement of the booking is subject to availability and may incur additional fees

10. Client Responsibilities

• Clients agree to:
• Make payments on time.
• Review all travel documents upon receipt.
• Provide accurate personal information.
• Communicate any changes or issues promptly.

11. Agency Responsibilities

• The travel agency agrees to:
• Provide accurate information regarding pricing, itineraries, and payment deadlines.
• Secure bookings once payments are received.
• Issue receipts for all payments.
• Communicate any supplier‑related changes or updates.

12. Acceptance of Terms

By making the initial deposit, the client acknowledges that they have read, understood, and agree to be bound by these Terms & Conditions.